INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

We strive to ensure that the product you receive closely matches the picture. However, due to variations in lighting and screen settings, there might be slight differences. We're committed to delivering high-quality items that meet your expectations and stand by our products' authenticity and value.


Where can I view my sales receipt?

You can access your sales receipt by logging into your account on our website and navigating to the "Order History" or "My Purchases" section. There, you'll find a list of your orders, and you can select a specific

order to view and print your sales receipt.

How can I return an item?
  • Log in to your account on our website.
  • Go to the "Order History" or "My Purchases" section.
  • Select the order containing the item you wish to return.
  • Find the option to "Initiate Return" or "Request Return."
  • Follow the prompts to provide the reason for return and any necessary details.
  • Once your return request is approved, you'll receive instructions for packaging and shipping
Will you restock items indicated as “out of stock?”

We strive to maintain our inventory and restock popular items whenever possible. However, availability can vary due to factors such as supplier availability and demand. To stay updated on restocks, you can sign up for notifications on the product page or check back regularly. Feel free

to contact our customer support for more information on specific items.

Where can I ship my order?

We have three Stores. It depends on the stock availability and the place our buyers located.

INFORMATION ABOUT US

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